For every manager, there will be countless new employees to train. Even though it is part of your job, you still slightly dread it, which can make letting an experienced employee go or seeing an employee retire quite difficult. Yet, each time you train an employee, not only do you get better, but the employee also has more and more tools to help them succeed in the job and be more productive. This high productivity is not only good for the business, but it also reflects positively on your managerial skills. Can you smell a promotion? If you are new to training employees, perhaps you need a few skills yourself. Here are 5 tips for effectively training new employees.
- Put together an extensive guidebook or handbook. A handbook can teach your employees valuable lessons – not only to be better at their jobs, but also to remember certain protocols. Whether you are training healthcare IT consultants or a sales team for a multinational business, your employees might forget a few things that they learned during the training process. This is where the guidebook comes in handy, so they don’t have to constantly waste company hours by picking up the phone and asking questions – they can simply refer to the book.
- Understand different skill levels. As a manager you will be training a lot of different employees – employees with only a few weeks of work experience and employees with 20 years of work experience. If this is the case, you need to mold your training curriculum around these different experience levels. If the person has lots of experience, you can save a lot of time and energy, because chances are they already know the ropes – for the most part. However, you might want to invest a little more time with someone who doesn’t. Younger employees may have more to learn, but if you have a computer program that can do the teaching for you, with a quiz at the end, a younger employee can learn all the basics independently.
- Make it a team effort. If you are training a number of employees, why not do it all at once – at least during one of the training sessions. Sometimes teamwork can speed up the process, especially if everyone is in the same field or department. Moreover, it can make the training process far more effective – people are a lot more willing to retain information if the process is collaborative and engaging. When it is just one person and a manager, things can get a little dull.
- Have a party. Sometimes you want to make training fun, especially if you want someone to actually enjoy his or her job. So, why not take part of the training out of the office? You could go out to dinner, go for coffee, or even go for a hike. Whatever you do, make it fun – make the training process something to look forward to.
- Always task the training process to a manager. If you aren’t tasking your manager to train employees, you should. Managers are not only excellent at training new employees – especially with all their advanced knowledge – it is also part of their job description, or it should be. So, make sure to get all your managers together in one room to go over all the training procedures. They should be able to take it from there.